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How does the
Exceptional Needs Dental Services (E.N.D.S.) program work? |
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Patients
are referred to E.N.D.S. by their participating dental care organization.
Once the E.N.D.S. office receives the referral by mail or fax, the patient
or the patient's care provider will be contacted to schedule a mobile
dentistry visit. |
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Can anyone
enroll in the E.N.D.S. program? |
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E.N.D.S.
primarily provides services to Oregon Health Plan members who are
non-ambulatory or who are unable to obtain dental care in an office
setting. E.N.D.S.accepts Capitol Dental, Managed Dental Care of Oregon,
CareOregon Dental, and Willamette Dental enrollees as patients. |
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How do patients
get referred to E.N.D.S.? |
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Oregon
Health Plan (OHP) members must be referred to E.N.D.S. by their
participating dental care organization. To initiate a referral, patients
or care providers must call the phone number on the right side of the
patient's Division of Medical Assistance Program card to speak with a
customer service representative who will determine whether a referral to
E.N.D.S. is appropriate. Previously referred patients or their care
providers, and non-OHP patients may contact E.N.D.S. directly. |
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Does E.N.D.S.
accept Division of Medical Assistance Programs Open Card/Fee For Service
dental coverage? |
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E.N.D.S.
does not accept DMAP Open Card dental coverage at this time. |
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Which dental
care organizations does E.N.D.S. accept patients from? |
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Mobile and
hospital-based dentistry services are provided to patients who are
enrolled with one of the following dental care organizations: Capitol
Dental Care, Managed Dental Care of Oregon, CareOregon Dental, and
Willamette Dental. |
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What are the
phone numbers for the participating dental care organizations? |
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Capitol Dental Care:
800.525.6800
Managed Dental Care of Oregon:
800.538.9604
CareOregon Dental:
888.440.9912
Willamette Dental:
855.4DENTAL |
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Does E.N.D.S.
see patients without dental insurance? |
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E.N.D.S. is
able to see patients without dental insurance only if they qualify for our
program and are willing to pay privately. Please contact the E.N.D.S.
administrative office for additional information. |
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Does E.N.D.S.
provide services to private pay patients? |
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Yes,
however E.N.D.S. providers only see private pay patients as time allows.
Please contact the E.N.D.S. administrative office for additional
information. |
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What type of
patients does E.N.D.S. see? |
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E.N.D.S.
provides services to Oregon Health Plan clients who are non-ambulatory or
who have severe developmental disability or mental impairment. Patients
must be unable to obtain dental care in an office setting, and without
mobile dental services would otherwise have no access to dental care. |
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Which E.N.D.S.
services are covered by the Oregon Health Plan (OHP)? |
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OHP covers
basic dental services. Please refer to the DMAP Dental Fee Schedule for detailed coverage
information. Dental services not covered by the OHP are provided on a
self-pay basis. |
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Does E.N.D.S.
provide dental in-services? |
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Dental
in-services (oral hygiene training) for care facilities are available.
Please contact the E.N.D.S. administrative office for additional
information. |
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Does E.N.D.S.
make use of denturists and oral surgeons? |
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Yes, but
patients must be evaluated and referred by a mobile dentist for these
services. Please contact the E.N.D.S. administrative office for
additional information. |
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Does E.N.D.S.
provide interpreter services? |
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Interpreter services are available upon request for hospital and
mobile visits. Please contact the E.N.D.S. administrative office for
additional information. |
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Why are patients
seen in a hospital based setting? |
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E.N.D.S.
patients are seen in a hospital based setting if a patient is unable to
receive the proper treatment in the home or facility, or if the amount of
dental work is so extensive that general anesthesia in a hospital setting
is required. |
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What services
are included in hospital based dentistry? |
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Full mouth
dental rehabilitation includes: exam, cleaning, radiographs (x-rays),
restorations (fillings) and extractions. |
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How can a care
provider get a patient to be seen in the hospital? |
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Patients
must be evaluated by the mobile dentist, and must meet certain criteria
before being referred to the hospital. Please contact the E.N.D.S.
administrative office for additional information. |
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How long does
the patient have to wait to be seen in the hospital? |
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The
average wait time between scheduling and the actual surgery date is 4-8
weeks. |
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How long is the
hospital procedure? |
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All
hospitals require the patient to arrive an hour and half before the
surgery time, and the surgery itself typically lasts about two hours.
Recovery time varies from patient to patient. From arrival to departure,
the process of hospital based dentistry takes 5-6 hours on average. |
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At which
hospitals are E.N.D.S. patients scheduled for hospital based
dentistry? |
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What type of
anesthesia is used for hospital based dentistry? |
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General
anesthesia is used for all hospital based dentistry. |
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Whom would I
contact if the patient needs sedation prior to hospital dentistry? |
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E.N.D.S.
dentists typically do not prescribe sedatives before surgery. Please
contact the patient's primary care physician or Pre-Admissions at the
appropriate hospital for more information.
Providence St. Vincent Medical Center
503.216.4900
Legacy Emanuel Medical Center
503.413.2207
Samaritan Albany General Hospital
541.812.4792
Rogue Valley Medical Center
541.789.7000 |
