OHP Success Story – Autumn 2021

Cindy, age 41, enjoys reading poetry, horror stories, and soaking up the smell of fresh coffee brewing. In her spare time, she also loves to bring her creativity to life as she pieces together jewelry for both her friends and others to enjoy.

A few years ago, Cindy had a terrible fall that left her bedridden. Cindy was referred to Exceptional Needs Dental Services (ENDS) because she was unable to be treated in a traditional dental office. When Cindy was first seen by ENDS mobile dental provider Dr. John Aspros, she had a severe dental infection that was not only causing her pain, but had a serious effect on her cognition too. “I had a real hard time remembering things because of my infection. I had constant head and neck pains because of it, and it really took a toll on me. I could not do a lot of the basic everyday things I needed to do,” Cindy recounted. “Dr. Aspros restored my belief in doctors, he went above and beyond my expectations.”

The ENDS program is a partnership established by four Oregon Dental Care Organizations:

 -Capitol Dental Care
 -CareOregon Dental
 -Managed Dental Care of Oregon
 -Willamette Dental

Prior to her visit with Dr. Aspros, Cindy explained that she had an acute phobia of meeting with a dentist due to a prior traumatic experience with a dental provider. Cindy said of her visit with Dr. Aspros, “He made sure I was comfortable and that all my needs were met. He even invited me to reach out to him at home, reassuring me that I could contact him for anything at any time. How many doctors do you know who would treat their patients like that?”

Since having her procedure done, Cindy explained that she feels much better and is finally able to rest without having any pain. She has since been on a clean diet, has changed her lifestyle and states that in general she just feels better. “Dr Aspros is a provider that is rare to come across, and I cannot express enough how much he has touched my life.” Thanks to the Medicaid dental benefits provided by Oregon Health Plan (OHP), the ENDS Program is able to connect patients in need with providers like Dr. Aspros.